We have used a call forwarding service on our landline for several years. It started as something we knew we needed so we could have a landline number and to help when we were out and about. Upgrading our phone system was something we knew would need an upgrade soon. As we have grown quicker than anticipated, we knew that now was a perfect time to implement a more robust system.
We always pride ourselves on our service and how our clients say how easy we are to contact. However, a recent meeting identified that our phone system wasn't what we needed. With the new Sheffield office and further plans for development, we needed more.
Having decided to look for a different phone system, we had a few demos and conversations and agreed on a plan from Tinkle.
It was clear to see the system met so many of our requirements and more! We've got personalised menu features, voicemails, ring group calls, and free internal team calls.
Richard Mansfield, co-founder, and Marketing Director, had this to say.
"It was important we chose wisely regarding our new phone platform. Moving to Tinkle became a no-brainer; trialling the software and realising the platform's full potential gave us a real insight into how this will grow alongside us. The setup was seamless, and our team benefited from the introductory training session. Getting the foundation right now was necessary and we love the new system."
Our new Sheffield number is now active along with the Bradford number, so if you would like to contact us, please don't hesitate to pick up the phone and call us on 01274 085858 or 01147 00986.